Patient Rights & Responsibilities

Your Rights

• The right to respectful, dignified care regardless of background.
• The right to a clear explanation of your condition, treatment options, benefits and risks.
• The right to give informed consent before any procedure - and to refuse treatment.
• The right to privacy and confidentiality of your medical information.
• The right to know the identity and qualifications of your treating doctors.
• The right to a second opinion without fear or penalty.
• The right to transparent billing and an explanation of charges.
• The right to complain and receive a response.

Your Responsibilities

• Provide accurate and complete health information.
• Follow the agreed treatment plan and inform us of any difficulties.
• Respect hospital staff and other patients.
• Attend follow-up appointments or inform us if you cannot.
• Settle bills as per the hospital's policies.